Yes, we do accept Western Union money Transfers.

 How long does it take, for me to receive my order?

All items in Dhanish.com are in stock ready to be shipped, we can ship you immediately.

 Do you accept money orders?

Sorry, but we do not accept money orders.

 How do you normally ship?

We use regular Postal Service.

 How long does it take to get delivery of my items?

It normally takes 10-12 days, depending on your country and location

 Will I be informed after items have been shipped?

Postal receipt will be sent to you by email, plus you can track your order online on our website. Click on the Service Button on the main page.

 Can I track my order?

You can check your order status on our website. Click the .

Can I buy from you if I live outside USA?

Yes, we ship worldwide.

Do you ship on Saturday?

Yes we ship on Saturdays too.

Will I be liable for my jewelry while it is being shipped?

We have full insurance on the jewelry, and you are not liable for any loss until the jewelry reaches you.

Is it possible for you to ship the products using UPS/FedEx?

Yes we can ship products on your FedEx or UPS account number.

Can I return you purchased products, if I am not satisfied with the quality? Who will pay the shipping charge? How much refund will I get?

Yes you can return the product, we will refund even your shipping charges. So you get 100% money back if you’re not happy.

How can I be guaranteed about the quality of your jewelry?

            All our jewelry is guaranteed, if you are unhappy with our product you can return it to us for full reimbursement.

What happens if an item is out of stock?

Due to the ever changing nature of our inventory we are frequently adding and selling items from our store. In case, we are out of stock, we shall inform you the exact delivery date by mail.

What if I can’t find the jewelry I want on your site? Will I be charged for sales tax?

Your can write to us at rafi@dhanish.com

 Are your prices negotiable?

Sorry, apart from wholesale orders, our prices are fixed and non-negotiable.

 Do you provide any discounts for wholesale buyers?

Yes we have wholesale discounts on the jewelry.

 How often do you update the designs on your website?

            We update our site daily, so please browse our site for day to day updates.

 What kind of materials do you use for making jewelry?

We use pure 925 silver.

 What kind of stones do you use?

We use created diamonds, semi-precious and precious stones in our jewelry.

I like one of your jewelry items, but would like to make a small changes, is it possible?

Sorry, but we don’t undertake custom made orders for our designs.

 Can you make jewelry for my designs?

            Normally we don’t, but do write to us as we do make exceptions for sizeable orders.

Do you manufacture the jewelry or do you just sell?

We manufacture all our jewelry at our own factory.

Do you have any customer support? In case of urgency whom should I contact?

            We have live customer support, please click the icon on the website. Our 24hr hotline number is 00661-824-8958.

Do you maintain the stock of all the items you display on your site?

           Yes all our items on the website are stocked and ready to be shipped on the same day.

 How do we believe that once we finish paying the money, we will receive our products and that we will not loose our money?

            You can check our reputation online (click here)

 Do we have a chance to meet you personally?

            Yes you are most welcome to visit our factory (click here to get our map)

 Do you attend any tradeshows?

Yes we do attend trade shows in Thailand. Details are here.

 Do you have your own outlet in USA or any other country?

No we don't have any outlets in USA.

 Do you have any special promotion or discounts for your regular customers?